Privacy Policy

Your privacy matters to us. This policy explains what information InfinityTV collects, why we collect it, and how we keep it safe.

1. Information we collect

We only collect what we need to provide the service and support you:

• Contact details you give us — name, email address and/or WhatsApp number when you order, request a free trial or contact support.
• Order information — the plan you chose and the device details (such as a MAC address or app ID) needed to activate your subscription.
• Technical data — basic, non-identifying analytics such as pages visited, approximate region and device type, used to improve the site.

We do not ask for or store full card numbers; payments are handled through the method you arrange with us.

2. How we use your information

• To activate, deliver and renew your subscription.
• To provide customer support over WhatsApp and email.
• To send you service messages (order confirmations, renewal reminders) and, if you opt in, occasional offers.
• To improve our website and prevent fraud or abuse.

3. Cookies & analytics

We use a small number of cookies and privacy-friendly analytics to understand how visitors use the site. You can block cookies in your browser; the site will still work.

4. Sharing with third parties

We do not sell your personal data. We share information only with the providers needed to run the service (for example our email and hosting providers), and only as far as necessary.

5. Data retention

We keep your data for as long as you are a customer and for a reasonable period afterwards to meet legal and accounting obligations, then delete it.

6. Your rights

You can ask us to access, correct or delete your personal data, or to stop sending you marketing, at any time. To exercise these rights, contact us via our Contact page.

7. Changes

We may update this policy; the current version is always published here. Last updated 2026.